We automatically refund the full Appeal Prepper purchase price. You do not need to ask.
A simple, generous refund policy
The 2026 report costs $10 per property. If we cannot find any comparable properties—or if you are unhappy for any reason—you can get your money back.
Our promise
Contact us for a full refund. We will process it within 24 hours.
How to request a refund
- Reply to your order confirmation or use the support contact included with your receipt.
- Include the property address or order number so we can locate the purchase.
- We will process the full refund within 24 hours after receiving the request and enough information to identify the order.
Your bank, card issuer, or payment processor may take additional time to post the credit after we process it.
What the refund covers
The policy covers the full price paid to Appeal Prepper for the report. It does not cover San Francisco's separate $120 formal appeal filing fee, third-party costs, or any other expense.
A completed full refund revokes future website access for the property. It cannot recall PDFs, spreadsheets, or comparison data already downloaded.
Questions? See the FAQ, terms and limitations, or contact page.